1. Note for the delivery
1. Long international shipping will damage and crush the package, if you found there is unpacking signs, please do not sign for. Outer Package in good condition, but the product retail package by extrusion deformation, but does not affect the product use, is normal.
2. if your Confirmation Time is coming,and still do not receive the goods,please contact with us to extend the delivery date.
2. Refund and Return
1. Cannot receive the item:
(1). More than 60 days --- refund all money
(The premise is that you need open a dispute and choose "shipping method way not as described", then we will refund all money.)
(2). Less than 60 days --- not refund
(Please donot open dispute if you cannot receive your item within 60 days, you can contact us to help you, thank you for your understand!!!)
(3). The premise is that you need to go to the local post office to take your item.
2. Items are damaged when you take:
(1). T here is unpacking signs --- do not sign for, return the item, then we refund all money, return fee we pay
(Please do not sign for, otherwise you need pay the return fee by yourself.)
(2). Item are damaged when you open the package --- return the item, then we refund all money, return fee we pay
(You need give us video and pics of unpacking process to prove your problem, otherwise we cannot accept your problem. and we will bear less than $3 for the return of the logistics costs)
3. Quality issues:
(1). Quality issues --- return the item, then we refund all money, Return fee customer pay
(If it is man-made damage, no warranty.)
(2). Not satisfied with the item --- not refund or you return the item, then we refund all money, return fee customer pay
(3). Adapter or Card reader damage --- not refund
(Adapter and reader are free, not warranty, if they need pay money to buy, we just refund you the same price you pay.)
4. Need know:
(1). Return item must ensure the integrity of the goods, otherwise we will not accept the return.
(2). When we get the item back, then we will refund money.
(3). If you insist open dispute, you can choose "Personal reasons", "easy return", "shipping method was not as described". then we will can help you to get your money back easily,